Frequently Asked Questions


How do I contact you?

You can contact me on 07900332367 or via email on victoriagaponenco@icloud.com

If I am unavailable then please leave a message with your name and contact details and I will get back to you as soon as possible


Where are you located?

My private practice is located in Chiswick and is a short walk from Turnham Green Underground Station, Acton Central train station.


Is there a difference between 'Counselling' and 'Psychotherapy'?

The terms are often used interchangeably. Sometimes the term 'Counselling' is used where there is a specific proble and you are seeking help with and can be short term. The process of 'Psychotherapy' is usually a longer term process and is relevant when a specific cause for the psychological distress is not evident. Through coming to understand the origins of your difficulties and developing a more empathic relationship with yourself you can grow to face your life with greater confidence, fulfillment and authenticity.

During your initial session we can discuss what type of therapy might be most appropriate for you.


How many session do I need?

The number of sessions that clients find useful differs from person to person. Some find significant relief from what is troubling them after just a few sessions, and others continue with therapy for several month, even years.

We will regulary review our work together which will give you the opportunety to decide whether you will find further sessions usuful.


How often do I come for therapy?

Weekly sessions are mostly usuful. However, if you experiencing sever distress, you may choose to have more than one session per week.

We will discuss this in our initial meeting, and whatever you decide is open to change as we go along. At any point you can opt for more or fewer sessions.


What happened if I have to cancel a session?

Life is not always predictable and plans sometime have to change. I request that you give me the earliest possible notice if you are not able to make an agreed upon meeting. Sessions cancelled with less than 48 hours may still be charged, depending on specific circumstances.



How long do sessions last?

A session is 50 minutes long and begins at the time booked. Sessions are normally arranged on a weekly basis, at the same time & place.
EMDR sessions can be up to 1hr 30 minutes.



What is EMDR?

EMDR is an acronym for Eye Movement Desensitisation & Reprocessing. It is a therapeutic method which uses bilateral stimulation to help patients remove negative associations with past and present experiences. EMDR along with CBT is recognised by the NICE (National Institute of Clinical Excellence) Guidelines as the treatment of choice for Trauma. However, EMDR practitioners have also reported successful outcomes in working with: Depression, Panic, Phobias, Performance Anxiety, Stress, Pain Disorders, Eating Disorders and Addictions amongst others. Click on the EMDR Link to find out more.




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